Privacy policy
Effective Date: 2025.03.03
This Privacy Policy (hereinafter referred to as the „Policy”) defines how we, MB Medeksa, collect, use, store, and share your personal data when you visit the medeksa.lt website or purchase our products or services (hereinafter referred to as the „Services”). We respect your privacy and are committed to protecting your personal information.
What personal data do we collect?
When you visit our website, certain information about your device and browsing activity is collected automatically. This includes:
The type and version of the web browser you use;
Your IP address and its approximate geographic location;
Time zone and language settings;
Information about cookies installed on your device;
Browsing history, including specific web pages or products you view;
Websites or search queries that directed you to our site;
Interaction with the website, such as how much time you spend on certain pages and which buttons or links you click.
This automatically collected information is called “Device Information” and is collected using various technologies:
- Cookies – small data files stored on your device or browser that allow us to recognize you and personalize your browsing experience. More information about cookies can be found here.
- Log files – these record actions taken on the website and collect information such as your IP address, browser type, internet service provider, referral/exit pages, and date and time of visit.
- Web beacons, tags, and pixels – electronic files used to track how visitors navigate the website and analyze their behavior.
When you fill out a contact form, order samples, or purchase our products, we collect certain personal data from you, including:
- Your first and last name;
- Billing and shipping address;
- Payment information (e.g., credit or debit card number, payment transaction details);
- Email address;
- Phone number.
We refer to this data as “Order Information.”
In this privacy policy, the term “Personal Information” includes both Device Information and Order Information.
Purpose
Processed Data
Legal Basis for Data Processing
Retention Period
Communication with potential or existing clients, sample delivery
Name, surname, email address, phone number, notes, and other data
To conclude a contract
3 years from the last communication
Communication with website visitors, direct marketing
Name, surname, email address, phone number
Consent or legitimate interest
3 years from the date consent was given
Conclusion and execution of contracts with legal or natural persons
Name, surname, date of birth, email address, address, contact information, content of communication, etc.
Contract
10 years after the end of the contract term
How we use your personal data?
The order information you provide is used to fulfill your orders. This includes processing payment data; organizing delivery of the ordered goods; issuing invoices and order confirmations.
This information is also used for the following purposes:
- Communication with you – we may contact you regarding the status of your order or other related matters;
- Security assurance – we check orders for possible risks or fraud, including analyzing IP addresses;
- Marketing and informational purposes – if you have given consent, we may send you news, promotional offers, and other information related to our products or services.
We use your device information to detect and analyze potential risks or fraud, continuously improve and optimize the performance of our website to ensure a smoother and more convenient user experience, analyze how visitors navigate our website, and evaluate the effectiveness of marketing and advertising campaigns.
How we share your personal data?
Your data may be shared with our partners, employees, intermediaries, and service providers, including companies engaged in debt administration and collection, archiving services, legal, marketing, and IT services, as well as our subcontractors, if necessary to achieve the purposes set out in this Privacy Policy.
We also reserve the right to disclose your personal information if required by law or to protect our legitimate interests, for example, by sharing data with third parties for debt collection purposes. If the company or its assets are sold, reorganized, or otherwise transferred, your personal data may be disclosed to potential buyers or other parties involved in the reorganization process.
Your Rights
You have the right to request access to your personal data and learn how it is being processed, request correction of inaccurate or incomplete data, and request deletion of your personal data (GDPR Article 17) when it is no longer needed for processing purposes. You also have the right to object to data processing when it is based on our legitimate interests or direct marketing, request a copy of your data, and transfer it to another service provider. If we process your data based on your consent, you have the right to withdraw that consent at any time (GDPR Article 21).
If you believe your rights as a data subject have been violated, please contact us at info@medeksa.lt. Upon receiving your complaint, we will get in touch with you, inform you about the investigation process, and provide the outcome. If you are dissatisfied with our decision, you have the right to file a complaint with the supervisory authority — the State Data Protection Inspectorate.
Third-Party Services
Our services may include links to third-party services. We are not responsible for the privacy policies of these services and recommend that you review their policies to understand how they collect and process your data.
Changes
We reserve the right to periodically update this Privacy Policy to ensure compliance with applicable laws and changes in our operations. Any changes will be published on this website, and the date when this policy was last updated will be indicated at the top.
contacts
For more information about our privacy practices or to exercise your rights, please contact us by email at info@medeksa.lt or using the contact details below:
MEDEKSA, MB
Company code: 307085757
+370 633 99223